Terms and Conditions for Shushi Mushi
- Welcome to Shushi Mushi!
By accessing and using our website, you agree to comply with the following terms and conditions. Please take the time to review them carefully, as they govern your use of our services and your relationship with us. If you do not agree with any of these terms, kindly refrain from using our website.
General Use
- Eligibility: You must be at least 18 years of age to use our website and make purchases. If you are under 18, you may use our services only with the involvement of a parent or guardian.
- Accuracy of Information: You are responsible for ensuring that any information you provide on our platform (e.g., shipping details, contact info) is accurate and up-to-date.
Product Information and Availability
- Product Display: We make every effort to display the colors and images of our products as accurately as possible. However, actual colors may vary slightly due to different device display settings.
- Availability: Product availability is subject to change. We reserve the right to modify or discontinue any item without prior notice.
Orders and Payment
- Order Acceptance: Your order will be considered accepted once it is confirmed via email or SMS. We reserve the right to cancel or refuse any order if necessary, especially in cases of incorrect pricing or stock unavailability.
- Payment Options: We accept payments through various channels, including credit/debit cards, net banking, UPI, and cash on delivery (COD).
- Pricing: Prices listed on our website are inclusive of applicable taxes unless stated otherwise. Shipping and COD charges will be added at checkout.
Shipping and Delivery
- Shipping: We offer shipping across India. Estimated delivery times vary depending on your location and chosen shipping method.
- Delayed Delivery: While we strive to deliver within the estimated time, unforeseen circumstances may cause delays. In such cases, we will notify you of the updated delivery timeline.
- Ownership and Risk: Ownership of the products is transferred to you once we have shipped the item. Risk of loss or damage is passed to you upon delivery.
Returns, Refunds, and Exchanges
- Return Policy: We accept returns for unworn, unused items with original tags and packaging within 72 hours of delivery. Please refer to our Return Policy for more details.
- Made-to-Order Products: Custom or made-to-order items are non-returnable. Exchanges for size issues are allowed within the same product category.
- Refund Process: Refunds for prepaid orders will be processed within 7-10 business days. For COD orders, store credit will be issued.
User Accounts and Security
- Account Responsibility: You are responsible for maintaining the confidentiality of your account and password. Any activity under your account will be considered as authorized by you.
- Account Termination: We reserve the right to suspend or terminate accounts if we detect suspicious activity or any violation of these terms.
Intellectual Property
- Ownership: All content on our website, including images, text, designs, and trademarks, is the property of Shushi Mushi. You may not use, reproduce, or distribute any of this content without our prior written permission.
- Third-Party Links: Our website may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of these external sites.
Limitation of Liability
- Shushi Mushi will not be liable for any direct, indirect, incidental, or consequential damages resulting from the use of our website or services, including, but not limited to, loss of data, revenue, or profits.
Privacy
- Your privacy is of utmost importance to us. Our Privacy Policy outlines how we collect, use, and protect your information. By using our website, you agree to the practices described in the Privacy Policy.
Modifications to Terms and Conditions
- We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page, and continued use of our website signifies your acceptance of the updated terms.
Governing Law
- These Terms and Conditions are governed by the laws of India. Any disputes arising from the use of our website or services will be subject to the exclusive jurisdiction of the courts in [Insert City].
Contact Us
- If you have any questions or concerns regarding these Terms and Conditions, feel free to contact us at:
- Shushi Mushi Support
Email: support@shushimushi.in
Phone: [+91 8810656841]
By continuing to browse or use our website, you acknowledge that you have read, understood, and agreed to abide by these Terms and Conditions. Thank you for shopping with Shushi Mushi!